Don’t enjoy that it local casino
Dont 21casino play this casino. ten for each spin. ($5) and you may had $0.42?? I go and request another type of incentive plus they state unfortuitously we can not thing a new added bonus. Most affordable gambling establishment actually.
Thanks for speaking out as well as for discussing the opinions. We really apologize for the disappointment as a result of their current incentive experience as well as the anger it has got authored.
At the Quick Ports, i really worth our devoted players and endeavor to offer fair and you can fulfilling advertisements. Take note that most incentives are at the mercy of the Words and you may Standards, and therefore classification qualification, value, and you will regularity restrictions. As we understand it are going to be unsatisfying when standard aren’t found, we consistently reviews feedback like a to make certain the added bonus even offers will still be engaging and you may reasonable for everyone.
That will help you further, we kindly inquire you get in touch with our dedicated help class in the – this can help us feedback your account particularly and see when we also provide a very satisfying solution.
Account a couple of times frozen and you may distributions perhaps not paid back
We have educated constant issues with FastSlots: � On the , We questioned a detachment out of �175. My account are instantly suspended and reopened time after, and no need. � For the , I expected �305. My personal membership is actually again prohibited, and the detachment was not paid.
We have remaining the facts (screenshots, deal record, speak logs, emails) as well as have contacted my personal bank getting a chargeback. I have and told the latest Hellenic Playing Fee and you can Cyber Crime Department.
It obviously reveals a routine from membership clogging and you can withholding financing, and i also dont suggest FastSlots. I strongly indicates alerting just before depositing hardly any money.Immediately after FastSlots questioned full KYC verification (ID, selfie, and bank statement), I considering the questioned documents instantly and you can used all of the training precisely because asked.
My account stays frozen instead of explanation, and even after sending five realize-up letters, We have gotten zero reply otherwise confirmation regarding the support cluster for many days.
This is now another time my personal account has been closed following a detachment demand (the last date was towards having �175).
Yet, it�s clear one to FastSlots delays or ignores legitimate distributions.We have most of the letters and you can facts documented and will go ahead that have lender conflict (chargeback) and certified complaints on the Hellenic Gambling Percentage and you may Cyber Offense Section if the concern is perhaps not solved in the near future.
Thanks for reaching out and also for revealing this detailed membership of your sense. I really apologize to your rage and you may concern considering the new delays on your own distributions and the brief suspension of account.
Take note you to account evaluations and you will brief suspensions can occur during the our compulsory verification and you can compliance checks, which can be in place so that the safeguards of your money and you may adherence so you can anti-swindle and AML (Anti-Money Laundering) laws. We all know exactly how tiring it needs to be to try out disturbances, specifically after distribution all the expected files and you may after the tips carefully.
We should to make sure your our cluster often remark your own case carefully and offer an improvement as quickly as possible. However, to help you further and ensure your number is actually prioritized, we please ask that you resend your details and you can support records in order to – this can help us mix-look at the case into the conformity company and you can work to the a swift quality.
Wishing currently 7 days (5 providers…
Waiting currently seven days (5 working days) to possess an effective withdrawl. Contacted the latest custommer services multiple times. Keep on saying a comparable answer ‘a put is not compensated within the the fresh new system’. And they claim this can need 5 business days. Nevertheless the deposit and withdrawl were for a passing fancy go out. So this is untrue more. Love playinf that it local casino and its a good. But it is not appropriate. Called them from the current email address, and alive speak. Often remove which review whenever i features my money however, untill now it remains.